Warranty, Returns & Refunds

Zero-Risk Guarantee

Every order is protected by our ironclad promise — no hidden terms, no excuses.

Transit Damage

If your watch arrives damaged due to courier mishandling, send us an unboxing video within 48 hours. We will immediately ship a brand-new replacement or issue a full refund — your choice.

Customs Seizure

In the rare event customs seizes your package, we guarantee free reshipment of a new watch or a 100% refund. You will never lose money.

Quality Issues

If your watch does not match the QC photos we shared before shipping, contact us within 7 days for exchange or refund.

Warranty

All watches include a 12-month movement warranty covering manufacturing defects. Normal wear, water damage from misuse, and accidental damage are excluded.